Discover Our Services
EMCS in numbers
Over the last month our Control Room at EMCS has achieved the following statistics:
Calls answered
88271
Outgoing calls
142360
Number of alarms handled
187374
Peace of mind since 1987
Hi there. We’re EMCS and we’re the largest, truly independent alarm receiving centre (ARC) in the UK. What does that mean? Well, it means we aren’t tied to any alarm company, so we can offer you the freedom to provide whichever alarm/CCTV/lone worker system suits your customers’ needs best.
Need help?
Whether you know what you need and can’t find it, or you just want to ask some questions, we’re here to help. Take a look at our handy FAQs and support section.
Discover our Case Studies
We want you to feel confident putting your trust in EMCS, so why not have a read about some of our current partnerships? It’s easy to see why so many customers choose us.
Downloads
ACPO Policy
The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.
Download PDFDownloads
Looking for removed policies, connection request forms and other downloads? All that important stuff is kept here for you, nice and organised.
Looking for removed policies, connection request forms and other downloads? All that important stuff is kept here for you, nice and organised.
ACPO Policy
The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.
Download PDFLatest News
Posted 10/03/21
Emizon Units No Longer Available to Order
Please be aware that Emizon units can no longer be ordered through EMCS. Replacement Emizon units are still available to replace faulty units via the CSL Support team.
Read More Posted 26/03/21
Move to all IP
We are keen to keep our customers updated as the transition from PSTN to IP picks up speed.
Read More