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Peace of mind for businesses and homeowners

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EMCS in numbers

Over the last month our Control Room at EMCS has achieved the following statistics:


Calls answered
incoming
88852
Outgoing calls
outgoing
162074
Number of alarms handled
alarms
229767
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Peace of mind since 1987

Hi there. We’re EMCS and we’re the largest, truly independent alarm receiving centre (ARC) in the UK. What does that mean? Well, it means we aren’t tied to any alarm company, so we can offer you the freedom to provide whichever alarm/CCTV/lone worker system suits your customers’ needs best.

About EMCS

Need help?

Whether you know what you need and can’t find it, or you just want to ask some questions, we’re here to help. Take a look at our handy FAQs and support section.

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Discover our Case Studies

We want you to feel confident putting your trust in EMCS, so why not have a read about some of our current partnerships? It’s easy to see why so many customers choose us.

Case Services

Downloads

ACPO Policy

The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.

Download PDF

Downloads

Looking for removed policies, connection request forms and other downloads? All that important stuff is kept here for you, nice and organised.

Looking for removed policies, connection request forms and other downloads? All that important stuff is kept here for you, nice and organised.

Downloads Downloads

ACPO Policy

The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.

Download PDF

Latest News

EMCS_News_Image
Posted 15/10/21

PSTN Switch Off 2025

The 2025 deadline is fast approaching, whereby Openreach aims to have completed their exchange switch-off program. The team at EMCS cannot stress enough how important it is for our Installer partners and the wider installer community to start swapping their legacy PSTN systems with a new product variant.

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EMCS_News_Image
Posted 20/08/21

Every Second Counts

The next generation of alarm processing to Police forces across the UK is well under way.

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EMCS_News_Image
Posted 29/04/21

Direct Debit

To help manage your payments you can now “set and then forget” using our new Direct Debits method.

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