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EMCS in numbers
Over the last month our Control Room at EMCS has achieved the following statistics, with an average time to answer of just 8 seconds:
Calls answered
95902
Outgoing calls
186946
Number of alarms handled
268898
Peace of mind since 1987
Hi there. We’re EMCS and we’re the largest, truly independent alarm receiving centre (ARC) in the UK. What does that mean? Well, it means we aren’t tied to any alarm company, so we can offer you the freedom to provide whichever alarm/CCTV/lone worker system suits your customers’ needs best.
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Whether you know what you need and can’t find it, or you just want to ask some questions, we’re here to help. Take a look at our handy FAQs and support section.
Discover our Case Studies
We want you to feel confident putting your trust in EMCS, so why not have a read about some of our current partnerships? It’s easy to see why so many customers choose us.
Downloads
ACPO Policy
The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.
Download PDFDownloads
Looking for removed policies, connection request forms and other downloads? All that important stuff is kept here for you, nice and organised.
Looking for removed policies, connection request forms and other downloads? All that important stuff is kept here for you, nice and organised.
ACPO Policy
The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.
Download PDFLatest News
Posted 27/01/22
CSL Group Provide Update on PSTN Stop Sell
Our partners at CSL Group have provided an update on the PSTN Stop Sell and the impact it is going to have on our installation network.
Read More Posted 08/12/21
CSL Group Announce the Launch of the MiniAir 2
EMCS partner, CSL Group are delighted to announce that the brand-new MiniAir 2 is available to order now in the UK. This latest development in digital communication is available now from EMCS.
Read More Posted 15/10/21
PSTN Switch Off 2025
The 2025 deadline is fast approaching, whereby Openreach aims to have completed their exchange switch-off program. The team at EMCS cannot stress enough how important it is for our Installer partners and the wider installer community to start swapping their legacy PSTN systems with a new product variant.
Read More