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Case Studies

Broadsword Security Services


“Moving our connections to EMCS has enabled Broadsword to provide a far more efficient customer service. Being able to dial in and ascertain the current position of an intruder alarm, whilst talking to the customer on the telephone is invaluable and gives our customer confidence in our service.”

“We find EMCS staff a pleasure to deal with. All queries are resolved quickly and efficiently either by telephone or email, enabling us to deal with our customers in the same manner.”

“The move to EMCS has pushed our own business on in terms of providing a professional customer service.”

Peter Granville