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All the handy documents you need can be found on this page. That includes our SmartTest manual, as well as forms for connections, applications, cancellations and more – we’ve got you covered.

And if you can’t find what you’re looking for, don’t worry, just give our friendly team a call and we’ll help you locate what you need.

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A locked down variation of the Netport system, which allows your customers to view their sites within a sub account of your main account, particularly popular with National accounts who like to be a little more hands on; The system can be jointly branded and the access level tailored to the individual requirements.

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Data Protection and Privacy Policy

Data Protection legislation within the UK is based on the European wide General Data Protection Regulation (GDPR) which was incorporated into UK Law as the Data Protection Act 2018 (DPA 2018). This policy sets out how EMCS seeks to ensure compliance with legislation.

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SmartTest Application

The SmartTest facility is a secure web-based application for yourself and your Engineers, which allows 24 hour real time access to your monitored estate. The application enables the user to put systems on and off test, to view event history, check signalling path statuses, verify key-holder information and also to issue remote resets. It also boasts interactive map navigation and interactive telephone number dial features, best of all it is provided and supported completely free!

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ACPO Policy

The National Police Chiefs’ Council (NPCC) has agreed to these revised requirements being circulated to, and adopted by, Police Forces in England, Wales & Northern Ireland.

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VSS Connection Forms

Please ensure to download and save form before completing application.

For our other connection forms, please use our Dashboard

Request for VSS Connection (BS8418) PDF Form
Request for VSS Connection (Non BS8418) PDF Form
Request for VSS Sentry PDF Form
Request for Wireless VSS Connection
Request for CSL Router PDF Form