EVA

Introducing EVA

Your 24/7 Virtual Assistant for Smarter Security Management

EVA, the EMCS Virtual Assistant, helps customers manage everyday security requests quickly, clearly and consistently — from fire alarm testing to CCTV test requests, premises testing and message handling.

Built for real-world sites, engineers and control rooms.

Request a Test View Services Fire Test Desk

Hello, I’m EVA. How can I help you today?

🔥 Put my fire alarm on test

📹 Put my cameras on test

🏢 Put my entire premises on test

💬 Message Handling Queries

What can EVA do?

Simple, guided automation for the most common security requests.

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Fire Alarm Test

Request and manage fire alarm tests through a guided, automated process.

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Camera Test

Place CCTV cameras on test remotely, reducing unnecessary calls and disruption.

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Premises Test

Place a full premises on test for planned maintenance or agreed site works.

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Message Handling

Support customer conversations, capture key details and route requests efficiently.

Fire Test Desk Powered by EVA

Our Fire Test Desk is now part of EVA. Customers can request fire alarm tests quickly and clearly, helping reduce manual administration while maintaining the control, auditability and professionalism expected from EMCS.

Fire alarm tests CCTV tests Premises testing Message handling

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Fast and easy Customers can submit common requests without unnecessary manual back-and-forth.

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Automated and accurate Guided questions help capture the right information first time.

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Available 24/7 EVA can support requests outside normal office hours where the workflow allows.

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Built around EMCS processes Designed to support controlled, consistent and professional request handling.

Designed to simplify everyday requests

EVA helps customers complete routine actions through clear digital journeys. Whether it is a fire alarm test, CCTV test, full premises test or customer message, EVA keeps the process simple and consistent.

Guided capture Clear messaging Reduced admin Consistent handling

A core name for EMCS automation

EVA is not just one service. It is the identity for a growing range of EMCS automation tools designed to support customers, improve response workflows and make security management easier.

Fire Test Desk Camera testing Premises testing Message handling

24/7 Availability

EVA is always here when you need her.

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365 Days a Year

Supporting your sites every single day.

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Secure & Reliable

Built around EMCS processes and standards.

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Reduced Admin

Automated workflows save time and effort.