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VSS Connection Form

VSS Connection Form (OC84)
EMCS OC84 Connection Request

Request a VSS connection with EMCS

Use this form to provide the site, device, keyholder, camera and response information needed for EMCS to progress a VSS connection. Before the system goes live, please speak to VSS Admin on 0115 6610 097.

Start / submit request SecureVision Live KnowIO arming
Commissioning note

Submitting this form does not make the system live automatically. VSS Admin must confirm commissioning steps before monitoring begins.

Optional services

Analytics, guard response, cloud storage and other extras can be selected below. Additional charges may apply depending on configuration.

Any Queries?

If you have any questions regarding any of our VSS services, please do not hesitate to contact us on 0115 661 0097.

Alarm Installer
Site Details
Platform / Device
Tip: Include the most direct connection details available. If this is Hik-Pro Connect, choose that manufacturer option so the sharing reminder appears automatically.
Set / Unset, KnowIO & Scheduling Options
Choose only the options needed for this site.

This section brings the KnowIO option, EMCS scheduled arm/disarm and intruder-alarm set/unset linking into one place so the commissioning notes are clearer.

Why it matters

Clear set/unset information helps avoid unnecessary VSS alarm traffic, gives visibility of who armed or disarmed, and helps operators understand whether a system should currently be active.

£6 / 30 users
A smarter VSS arm/disarm solution for direct visibility and customer-controlled site status.
KnowIO cost: £6 for up to 30 users. Additional users or bespoke configuration can be confirmed by EMCS.
  • Manual and scheduled arm/disarm can work together.
  • Up to 8 zones, supporting protected areas and authorised activity.
  • Instant visibility of site status, including who armed/disarmed and when.
  • No additional hardware required where direct manufacturer integrations apply.
  • In-app logs and event searches support complete transparency.
  • Easy user management, temporary access and permission levels.
  • Smart rules, temporary disarm and delayed arming logic can reduce accidental triggers.
  • Helps reduce unnecessary ARC calls, save time and improve customer control.
View KnowIO information
Use the same arm/disarm schedule currently captured on the form.
Scheduling guidance: Leave days blank where no regular opening or closing schedule is required. Commercial premises default to a 10 minute window; residential premises default to 5 minutes.
DayOpenClose
Select this where the VSS set/unset process is linked to the intruder alarm or chip activity.
If the chip number is not yet known, leave this blank and EMCS can confirm during commissioning.
Key Holders
Aura set up required. You must speak to Aura to set this up — VSS@emcs.co.uk will be in touch to help setup.
Police / URN — for BS8418 Systems
Cameras
#Camera TypeLocation / Camera NameDetector Type
Any additional cameras found signalling after commissioning will be added to billing.
VSS Alarm Response Plan
Recommended default: Keep the default selected unless the site needs a specific customer-agreed escalation process.
Faults & Notifications

VSS Connection Failure: EMCS will call any available key holder.

Single Camera Video Loss / Tamper: EMCS will email installer & any available keyholder.

Multiple Camera Fails: EMCS will call any available key holder.

Extras

Optional services and features. Additional charges may apply depending on configuration.

Useful add-ons: These selections help EMCS understand whether the site needs analytics, guard workflows, storage, audio announcements, access control or additional commissioning support.
Acceptance
You must accept the policy.
Submit
Ready to send?
Check required fields, then submit the OC84 request to EMCS.