Alarm Operators/VSS Advisors
What is the job role?
As an Alarm/VSS operator you will be responsible for contacting customers’ in relation to alarm activations for a premises. You will need to process/respond to the alarm activation in a calm and timely manner, and take appropriate action to make sure our customers’ and their premises are safe and secure.
The role will involve making outbound calls to key contacts, and where applicable the emergency services, you will also be responsible for handling inbound calls and assisting with the varied questions or queries our customers’ may have.